Problem:
Failed to update xhorse multi prog programmer firmware. It reported 2 errors:
Error 1:
Device Authentication Failed.
Error 2:
The device is in Recovery mode and must undergo a firmware upgrade before use.
Solution:
Press and hold the RST button before powering on the device, and then power on the device for 5 seconds (do not release RST) to see if it can enter the firmware upgrade mode.
If still fails to update firmware, post an video and report to our customer service.