VVDI MB cannot Exchange Tokens in Xhorse App Solution

Q: I have points from VVDI BE keys, but when i go to exchange for tokens, i get these…what can i do?

Error ” This device cannot exchange tokens, please contact your dealer to update device combine status.”


A: The error indicates that you did not inform us the VVDI MB type (with Condor or without Condor)  when purchase the device.

If you bought the device from vvdishop.com. We will activate it for you.