Problem:
A user reported that the Xhorse Dolphin XP005 would not fully charge after being left on charge overnight. The battery only reached 3 bars and dropped to 2 bars immediately after powering on.
According to VVDISHOP engineers, this is usually related to the battery’s protection mechanism. First discharge the battery further, then charge it continuously without unplugging it.
Solution
- Use the Dolphin XP005 until the battery level is lower.
- Connect the charger and leave it plugged in continuously without disconnecting it during the charging process.
- Check whether the battery can reach full capacity after charging.
- If the battery still only reaches about 50% after 12 hours of charging, this is not normal. Disassemble the unit and measure the battery to inspect its condition.
- If the issue persists after these checks, contact your dealer or Xhorse technical support for further assistance.