Xhorse VVDI Key Tool Max Pro Request Failed Solution

Problem:

I failed to register and combine xhorse vvdi key tool max pro, but failed, gave me error request failed. Any solution?
Xhorse Key Tool Max Pro Request Failed 1

Xhorse Key Tool Max Pro Request Failed 2

Solution:

Do a factory reset as following and try again.

How to Reset Xhorse VVDI Key Tool Max to Factory Setting?