FAQ Function:

Q: I own Mercedes-Benz VVDI MB BGA Tool key programmer. I bought EIS W221 lock with a key from the lock from one machine. I have read the PSW. I will make a complete loss of W221 key in the future?
You have used/2nd-hand EIS with working key, you can do like this for W221 all key lost
  1. Read all key lost EIS data-> save EIS data
  2. read used EIS data enter password, get erase password->renew used EIS.
  3. Load step1 EIS data to renewed EIS with password->write EIS data
  4. Load EIS data (with key password)->prepare key file
  5. Input new key to device IR reader->load key file->write
  6. Insert new key to EIS->EIS will learn the new key->key learn success
By the way, if your all key lost W221 is Motorola EIS, not need to change EIS, remove eis get eeprom by programmer (VVDI PROG)
Then load eeprom to VVDI MB TOOL prepare key file.
Q: W204 all keys lost, how to do with VVDI Mercedes?
Currently version W204 all key lost steps: (user should buy a new EIS first)
  1. Read EIS data via obd, then Save EIS data
  2. adapt ESL: Read ESL data->Get Erase Password->Renew ESL
  3. Change new EIS, Load EIS data(step1)->write Key Password(enter manually and at random)->Write EIS data
  4. Personalize W204 ESL
  5. Load EIS data (with Key Password)->Prepare Key File
  6. Input new Key to device IR reader->Load Key file->write
  7. Insert new Key to EIS->EIS will learn the new key->key learn success
Q: How to change W204 ESL? In garage I have Mercedes w204 2008 year. Problem is ESL stop working check ESL and it damage. I buy second hand. Read original ESL read EIS all write to new (second hand) ESL, change VIN code and ESL start work , but ignition if I turn key not work.
Please refer to change W204 ESL steps:
ESL: Clear TP, Renew ESL (need erase password)
EIS: Renew EIS(need password & erase password)
Write EIS data back, then Personalize W204ESL
one token for read key code
Q: How to get a new ESL for W204?
A:1 get key password
2 save EIS data with Pass
3 renew EIS
4 write saved EIS data
5 renew ELV
6 in EIS personalize ELV
7 Insert Key all should work

FAQ accessories:

Q: I’m planning to buy VVDI MB TOOL, it seems good.
I want to ask where to buy reliable/affordable keys Benz chrome style for use with vvdi mb
A:Those are working good and they are re-writable through the IR!
Q: do you have some kind of emulators for the EIS’s?
Because it really hard to have the car to connect the OBD, if I can do all in the laboratory it will be realllllyy good.
A: this is what you are after mate
NEC adapter
Q: Can vvdi mb tool read, erase write Nec in mercedes keys
A: Yes ,but need new NEC adapter (Item No. SO374)
Q: Can VVDI MB tool repair ESL w204?
A: you will need their new ESL adapter also named Xhorse ELV simulator, and we must hope that it will work good as xhorse still have some little problem with dealer pass or erase password calculation but it only few little bugs that I hope they will fix it soon.
Q: How to renew v35? I’m trying to renew v35 and I get read failed 1007 or something of that sort, can’t renew with the green old adapter.
A: please refer to following connection diagram, it worked.
Q: Can’t renew v07 keyless go nec on board.Say error -1004
A: please check your nec adaptor version. if its new nec key adaptor, renew again try several times until renew success.
If you use old nec adaptor need to modify the connection lines, click on “Diagram” in software, it will show you in new version.
Q: How many token will it cost each time?
If you own the condor key cutting machine then you get 1 token per day free
This promo (1 free token a day) is available only for the Condor machines (new and old). Other Xhorse products are not part of the offer.
Please Kindly Notice: The password can only calculate on your device. At the other will not work.

FAQ Errors:

Q: I try to renew used EZS nr. A216.545.05.08 used from W221, but not possible, still renew failed read okay, renew failed…inside seat some “NEW YORK”
A: did you get the correct password & erase password?
Both Key password and Erase password are required.
1) For the “Key password”, you can get it by adding keys.
2) For the “Erase password”, you can get by VVDI MB tool it is at 90% percent success rate, if no success; email us the EIS data for help.
Q: I have ml w164 lose key after i get eis with key and do its renew ok but after i tray to write old eis original data to renew eis isn’t accept there is cant communicate with obd
A:currently need to connect gateway. New version will release an extra adapter then can work without gateway.
Q: I add one key in ML engine 320CDI year 2008. Original key ver.57
I found the psw through server (like BGA). I prepared genuine key, but the car doesn’t open with first original key. After, I opened with mechanical key, insert first key and the start the engine. The new key work, but the first key some time left the synchronization and don’t close the doors.
A:because u got the password from the original key in this version u need to rewrite the original key after reading the password so vvdi mb bga after password reading jt gave u key file this file u need to write it back then original key will work again.
Q:can’t get password from old hc05 Motorola stop at 90%
A:There is no tool that can get password from a hc05 eis via IR or k-line. No need to keep trying that. Not possible
Q: A customer is to arrive with GLK X204 2011. Is it possible to calculate the password for this thing? There’s 204 (without X) stated in the manual, but is the program able to work with X204? I’m asking because i’m afraid of possible consequences
A:Same as w204 ezs
Q: I’m a bit concerned by the reports of existing keys being damaged during the reading process.
What percentage of them is being damaged?
A: To me it happened only once (sync was broken) when trying to extract pass from an unsupported model(W203).
Q:Need to make a key for all keys lost GL320 2009, USA. Could it still be motorola EZS by any chance? or is it like ML class with NEC?
A: NEC Ezs in all GL models
Q: Got error file corrupted almost every time I try to start the software?
I do it with the latest 2.1.0 version. The computer is with XP SP3.
The only one workaround I discovered is to extract the software from the archive every time.

A:The anti-virus software caused this issue, usually you can setting VVDI MB software as ‘trust file’ from anti-virus software.
Q: I just try password W210 through IR and no go. Counter go till 90% and then stop. Tried it several time without success.
A:have checked about this issue, only support parts of Motorola HC05,HC08(K LINE) eis. if cannot support will show failed. new version software modify the prompt.
Q: can I read hash data eis w203 2002-2004 via IR ? ( on car )
A: Same as any other tool, some it can, some it can’t.
 There is no 100% solution.
As far as I know the key hashes (not including password) all tools can read that have Ir adapter and on all das3 eis. Nothing spectacular.. pass read is something else.
Q: tried to renew w210 eis i got the key password and erase password but once i click on renew eis it says failed how can i renew eis for motorola w210.
A: You can’t renew w210 eis by IR.
Please ensure your password is correct, and then try again. Some types of old K line eis cannot support renew.