Xhorse VVDI Key Tool Plus Device Needs to Restarted Solution

Problem:
Failed to update Xhorse VVDI key tool plus firmware. It says the device needs to be restarted.
Any solution?

vvdi key tool plus device need to be started

Solution:
Try restart device and change wifi/hotspot.
If still not working, there is something wrong with the hardware.
Need to send back for repair.