VVDI MB Tool Needs Higher Firmware Support?

Problem:

The Xhorse VVDI MB tool stops working. It asks to update to a higher firmware version. I successfully updated the firmware to the latest version in the upgrade kit, but it still says I need higher firmware support. Is there any solution?

VVDI MB 1 VVDI MB 2

Solution:

If update firmware to latest version still ask higher version firmware, there is something wrong with the device. Need to send it back to repair.