Xhorse Dolphin XP005L Security Code Invalid Solution

I have just bought a xhorse dolphin xp005L key cutting machine and when i try to create an account on the quick sign in the security code says invalid and account is not recognised, Anyone help?
Here are a few steps that you can try to troubleshoot the issue:
1. Double-check that you’ve entered the security code correctly. Security codes are case-sensitive, so make sure that you’re entering it exactly as it appears.
2. Make sure that you have a stable internet connection. Sometimes, connectivity issues can prevent the account creation process from completing.
3. Try creating the account on a different device or web browser. It’s possible that there may be a compatibility issue with the device or browser that you’re currently using.
4. Contact the Dolphin customer support team. They may be able to provide additional guidance on how to resolve the issue. You can find their contact information on their website or in the user manual that came with your device.
I hope that helps!